Have You Heard the Big News? A New Professional Association for Research & Insights Professionals!

The Marketing Research Association (MRA) and the Council of American Survey Research Organizations (CASRO) are merging: the new Insights Association officially launches January 1, 2017.

Your Marketing Research Association Certificate Awaits

Want a new credential that showcases your research expertise? The Marketing Research Association offers a Certificate in Qualitative Research Principles, and one in Quantitative Research Principles.   This is a… Continue reading Your Marketing Research Association Certificate Awaits

Be Part of the Marketing Research Community: Attend CRC in San Francisco

Three days in San Fran with hundreds of my market research colleagues? Count me in.
The MRA’s Corporate Researchers Conference is coming up September 26-28, and will be held in San Francisco.

San Diego or Waltham: Your Choice

Join your fellow research rockstars for education and networking opportunities!

Whether you are east coast or west, there are excellent upcoming choices!

Is Your Market Research the Functional Equivalent of an iToaster?

Is it the functional equivalent of an iToaster? Sure Apple has a loyal fan base that would get excited if it launched an iToaster. But the company enjoys a broader base because it consistently raises the bar on ease of use and innovation. If Apple started launching new products with dramatically less intuitive user interfaces and featuring stale technology, its new launch momentum would be lost. And quickly. How can we apply Apple’s momentum lessons to market research? We need to show people that we researchers are raising the bar on ease of use and innovation…

12 Actionable Tips from the 2014 MRA Corporate Researcher’s Conference

The MRA’s Corporate Researcher’s Conference (CRC) was full of great sessions and first-class attendees. And I came home with a pile of business cards that are covered with scribbled down notes for follow-up. If you didn’t make it to CRC this year, here is a sampling of my notes from this 2.5 day event.

1. Sally Hogshead: High performers tend to specialize & tend to over-deliver in one area. I find this to be true, though she said it more articulately than I ever have.
2. Sally Hogshead: Successful brands know how they are different and what they do best. They avoid the “all things to all people” trap…

AMA or MRA Annual Market Research Events: Which to Choose?

Do you prefer American Marketing Association (AMA) events or Marketing Research Association (MRA) events? This is a questions I get frequently from Research Rockstar students and other people I run… Continue reading AMA or MRA Annual Market Research Events: Which to Choose?

Market Research Myopia: What the Industry Isn’t Seeing in its Own Research

“Market research firm releases pet ownership study: Forgets to survey people who own cats.”

Can you imagine? Conducting a study on a topic, and forgetting to include participants who represent a large percent of the market?

It happens all too often. And we cannot blame the DIY researchers. I have met the enemy, as the saying goes, and it is us.

2 Questions You Must Ask Before Hiring a Market Research Agency

Planning to hire a market research agency to help with a project? Before you do, be sure to create a list of questions you will use to assess potential agencies for fit and qualifications. Some questions are obvious: experience with similar projects, years in business, company size, and so on. But here are two important questions are often overlooked:

1. Do you belong to any professional associations? The answer should start with…

DIY Research Article a Marketing Research Association Winner!

Great news! My article on DIY research “Why It’s Good for Everyone” won the counterpoint contest recently run by the MRA’s Alert! Magazine. The article is reprinted in the MRA… Continue reading DIY Research Article a Marketing Research Association Winner!