On August 11, more than 30 researchers joined us on Zoom for Advanced Interviewing Skills: Probing Techniques for Challenging Interviews, led by special guest instructor Stacy Graiko. Stacy brought extensive qualitative research experience to the session, including her experience conducting hundreds of in-depth interviews (IDIs) and focus groups. She demonstrated

Designing Surveys for UX Research: Key Takeaways — 10 Essential Lessons. Well-designed surveys can capture customer data that meaningfully informs UX strategy, but only when they’re built on solid research fundamentals and current best practices. At our recent live event, Designing Surveys for UX Research, instructor and qualitative research expert