Social Media Listening Lessons from Microsoft Would a market researcher rather be a spider, a bee or a fly? A fly, of course! Article Synopsis, “Market research at the speed of social media: How to leverage social intelligence” As market researchers, we would all love to be the proverbial “fly on the
Don’t forget to save your spots for our upcoming courses. There are 7 courses with real-time sessions available from now through the end of December! And as always, even if you miss a live session, you can always use the recordings (most of our international students only use the recordings due
Survey researchers often use online panel providers to fulfill their data collection needs. Need 500 working moms to take your survey on vacation planning? Need 2,000 luxury car owners to take your survey on brand perceptions? You might be getting those research participants from an online panel provider. In this
Don’t forget to save your spots for our upcoming courses. There are 12 courses with real-time sessions available from now through the end of November. And as always, even if you miss a live session, you can always use the recordings (most of our international students only use the recordings
Curious about some of our upcoming courses? Did you know that we recently published 5 interviews with our Research Rockstar Instructors?Read on for a backstage glimpse of some of our brightest and most inspiring instructors. Learn what makes them tick, how their courses can help your career and where to
Opinions on the accuracy of Net Promoter Score (NPS) as a customer loyalty measure vary widely. But like it or not, a lot of organizations use NPS as a standard key performance indicator (KPI). So, it’s not going away anytime soon. The question for those of us who care about