Remarkable Research Is Clear About the Certainty of Conclusions
Remarkable research distinguishes between conclusions, hypotheses, and “directional” results—and is precise about which is which.
While it may seem obvious to you as a market researcher, it is not always clear to the audience. The person receiving the research results often makes assumptions, which may be incorrect. Common assumptions may be about the research’s scope, thoroughness, and suitability for extrapolation. So when delivering research results, be crystal clear:
- Are the market research findings firm? Directional? Anecdotal? Or are they just hypotheses that require further investigation?
- Is the research based on current customers, potential customers, a mix, or some other population all-together? Can we extrapolate findings based on one group to other groups? If so, what is the basis for this?
Communicating both the certainty and context of findings is important; the last thing we want is to have well-intentioned research turned into misinformation. Even if it isn’t deliberate.