Market Research

April showers: It’s raining…report writers!

Isn’t it crazy how you plan and plan, and then just one schedule slip, and (bam!) you have three critical market research reports due the same week? It happens. We’re here to help. Maybe you want a report writer to work with your template? Great! Or maybe you want a

Market Research

[New Video] Which email invitation attributes boost online survey response rates?

Response rates for online surveys can be dismal. What to do about it? One option: improving survey invitation emails. Can they be better? What specific attributes would make them more effective? In this conversation, I identify 5 invitation attributes that have been shown (through research) to improve online survey response

Market Research

[New Video] Data Sources Commonly Used in Big Data & Analytics

Learning to become a data-fluent market researcher? A good first step is learning about the wide variety of data sources available to most organizations. In market research, we commonly use data collected from surveys, focus groups, social listening and so on.  Very often, data we have to actually go out

Market Research

[YouTube] Market Research Versus Big Data: Who Will Own the Consultative Role?

Data-centric businesses need data-fluent advisors. Or as Mckinsey likes to call them, “translators. ” What professionals will meet this need? Is it a good career path option? Market researchers seem to assume that big data professionals are better positioned for this new career path opportunity. But that is not necessarily

Market Research

3 Free Resources That Answer Your CX & NPS Questions

Net Promoter Score (NPS) is a component of many customer experience (CX) programs. But as a research professional, you know debate exists about its usefulness. Does it accurately predict desirable customer behaviors? Would your company find it to be an effective KPI? 3 Great CX/NPS Resources to amp up your

Market Research

3 Resources to Amp Up Your BE IQ in 25 Minutes or Less

Forget Words with Friends. Stop crushing that candy. Know what’s even more fun? How about finding ways to improve your market research work—and career—by applying behavioral economics (BE)! Fun, right? YES! So here are 3 fast and free resources to amp up your BE brilliance. I recommend using them in