Market Research

April showers: It’s raining…report writers!

Isn’t it crazy how you plan and plan, and then just one schedule slip, and (bam!) you have three critical market research reports due the same week? It happens. We’re

Market Research

3 Free Resources That Answer Your CX & NPS Questions

Net Promoter Score (NPS) is a component of many customer experience (CX) programs. But as a research professional, you know debate exists about its usefulness. Does it accurately predict desirable