Market Research

How to Improve Your Survey Data Quality with Special Guest Ken Faro Ph.D.

Do market researchers over-rely on sample size as proof of survey data quality? Do we under-invest in other data quality contributors, such as instrument design and scale validity? In this conversation, Kathryn and special guest Ken Faro discuss current thinking on survey research data quality. One key topic: the use of

Best Practices

Getting More People to Take Your Surveys: 8 Ways to Optimize Response Rates

New market research methods are great—but I also still value the tried and true. Survey research, for one, is still very important (especially for populations and research goals that can’t be well-served by transactional data, 3rd party data, etc.). And luckily, we have more information (research on research) than ever

Market Research

DIY Research: The Nonsense of Trendy Ambiguity

Rampant in the market research and insights world for a few years now: widespread misuse of a trendy piece of research lingo. And recently, I notice this misuse is getting even worse. This is not a trivial issue; I think we would all agree that as a profession, we should

Market Research

17 Data Sources Used for Market Research and Customer Insights

As a Market Research & Insights professional, you likely have clients. They may be internal, or external—but if you design and execute projects, your work is likely funded by some kind of client. For many researchers, the client’s job role may be in insights—say, the Insights Manager at a footwear

Market Research

Crafting Great Hypotheses For Your Market Research Projects

A fundamental skill for all market research & insights professionals is the ability to develop and document hypotheses. We are in a field that seeks to help clients objectively understand customer attitudes and behaviors. This type of exploration requires precise thinking in order to select the right methods. And the

Market Research

Market Research Extremes Working Together: Big Quant + Deep Qual

Question: With all the investment in big data and analytics, what is happening with qualitative research demand? Answer: An interest in deep-dive qual. Data-centric organizations are still embracing qual, but when they do it, they want it to be rigorous, to really go past the surface. And that often means