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Privacy Policy

1. Introduction

Research Rockstar Training & Staffing, Inc. (“Research Rockstar,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for our services, participate in our training programs, or otherwise interact with us. This policy is intended to comply with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA/CPRA), as well as international data protection regulations such as the General Data Protection Regulation (GDPR), where applicable.

2. Information We Collect

We may collect the following categories of personal information:
  • Identifiers: Name, email address, phone number, mailing address, company name
  • Account Information: Login credentials, course enrollments, staffing engagement details
  • Transactional Information: Purchases, invoices, billing details (payment processing is handled by third-party providers; we do not store full credit card numbers)
  • Professional Information: Resume details, work history, qualifications (for staffing services)
  • Usage & Technical Data: IP address, browser type, device information, pages visited, referring URLs
  • Marketing Preferences: Email subscription status and communication preferences

3. How We Use Your Information

We use personal information to:
  • Provide and manage our training programs, staffing services, and website functionality
  • Create and maintain user accounts
  • Communicate with you about courses, services, updates, and support requests
  • Send transactional communications (e.g., confirmations, reminders, billing notices)
  • Send marketing or promotional communications (you may opt out at any time)
  • Improve our website, offerings, and user experience
  • Comply with legal obligations and enforce our agreements

4. Legal Bases for Processing (GDPR)

Where GDPR applies, we process personal data based on one or more of the following legal bases:
  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests that do not override your rights

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:
  • Enable essential website functionality
  • Analyze website usage and performance
  • Remember user preferences
  • Support marketing and analytics efforts
You can manage or withdraw your cookie consent at any time through our Cookie Settings tool. For detailed information, please review our Cookie Policy.

6. Sharing of Information

We do not sell or rent your personal information. We may share information with:
  • Service Providers: Platforms for email delivery, course hosting, CRM, analytics, and payment processing
  • Legal Authorities: When required by law or to protect our rights, safety, or property
  • Business Transfers: In the event of a merger, acquisition, or asset sale, with notice provided where required
All third parties are required to maintain appropriate confidentiality and security measures.

7. Data Retention

We retain personal information only for as long as necessary to:
  • Provide our services
  • Maintain business records
  • Comply with legal, accounting, or reporting requirements
  • Resolve disputes and enforce agreements

8. Your Privacy Rights

Depending on your location, you may have the right to:
  • Access your personal information
  • Request correction or deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent at any time
  • Opt out of marketing communications
  • Request data portability
California Residents (CCPA/CPRA): You have the right to know, delete, and correct personal information, and the right to limit the use of sensitive personal information. EU/UK Residents (GDPR): You may lodge a complaint with your local data protection authority. To exercise your rights, contact us using the details below.

9. Email Communications

You may receive:
  • Transactional emails related to your account or services (required)
  • Marketing emails, which you may unsubscribe from using the link in each message
To stop all communications, you must close your account.

10. Third-Party Links & Social Media

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Social media features (e.g., Facebook, LinkedIn) may collect information such as your IP address and set cookies. Your interactions with these features are governed by the privacy policies of the respective platforms.

11. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

12. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or prominent notice on our website. The effective date will be updated accordingly.

14. Contact Us

For privacy-related questions, requests, or complaints, contact: Research Rockstar Training & Staffing, Inc.
11 Apex Drive
Suite 300A #205
Marlborough, MA 01752
📧 [email protected]