Van Westendorp’s Price Sensitivity Meter

A type of price sensitivity model that aims to determine the ideal pricing of a product or service. Sometimes referred to as a “Price Sensitivity Meter,” this model has been in use since the 1970s. The researcher estimates the ideal price range by collecting survey data that measures the following:

    1. Point of marginal cheapness (PMC): Price point where more customers would reject the product due to suspect quality (the sense that a product this inexpensive must not be very good).
    2. Point of marginal expensiveness (PME): Price point above which the product is considered over-priced for its value.
    3. Optimum price point (OPP): At this price point, the percentage of customers that consider the product too expensive is the same as those who consider it so low that the quality is suspect.
    4. Indifference price point (IPP): Point at which the percentage of customers who feel that the product is getting too expensive is equal to the percentage who feel it is at a bargain price.
    5. Range of acceptable pricing (RAI): The range between the PMC and PME.
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Multi-Mode Data Collection