DIY Research: The Nonsense of Trendy Ambiguity

Rampant in the market research and insights world for a few years now: widespread misuse of a trendy piece of research lingo. And recently, I notice this misuse is getting… Continue reading DIY Research: The Nonsense of Trendy Ambiguity

Getting a 16-Word Survey Wrong [a Special Guest Post by Jeffrey Henning]

I’m a fan of Google Consumer Surveys’ limitation on question length. Google limits you to questions of no more than 125 characters long, primarily – I believe – for a better experience for readers of the sites of its publisher partners … [Guest post by Jeffrey Henning of Researchscape]

In-House Versus Outside-Agency Customer Interviews

It may not be an age-old debate, but it’s one I’ve been hearing a lot lately. In market research, customer interviews (or in-depth interviews, or IDIs) are often a key… Continue reading In-House Versus Outside-Agency Customer Interviews

How to Select Scales & Answer Options for Your Next Online Survey

In our new class, “Ask It Right: Choosing Answer Types & Scales”, Research Rockstar covers Likert Scales, Semantic Differential Scales, Constant Sum, Ranking Questions, Rating Questions and more. We specifically highlight examples of how to structure answer options for common research market needs, including customer satisfaction, product concept testing and more.

Market Research Training: Principles of Market Research Project Management

Join your Research Rockstar friends for an exciting day of free market research training at MRXU, the free market research Twitterversity on July 28, 2011 (7am-3pm EST).

Three Common Survey Design Mistakes You Can Avoid

We all know what the most common survey design mistakes are: having surveys that are too long, too onerous, or that have questions that are leading or biased in some… Continue reading Three Common Survey Design Mistakes You Can Avoid

Survey Design 2011: NEW REALITY, NEW RULES

Let’s get a few facts on the table, shall we? We all have non-researcher friends, colleagues and acquaintances who are writing their own online surveys using one of the many… Continue reading Survey Design 2011: NEW REALITY, NEW RULES

Please Take My Survey: Getting People to Accept Your Invitation

Once you have taken the time to craft a fantastic questionnaire, the challenge becomes: how do you get people to actually take it? Of course, having a great list (or… Continue reading Please Take My Survey: Getting People to Accept Your Invitation

Spring Training for Market Researchers

Is your organization doing more market research? Are people outside of the market research department becoming increasingly involved in research, either as “do it yourself” researchers or as members of cross-functional project teams? Imagine a baseball team made up of three professional ball players and six middle-aged guys from the local coffee shop. Wouldn’t those well-intentioned coffee drinkers need some practice before that first game? Well if you want your whole research team to play at their best, here are a few things to keep in mind:

QuestionPro? AYTM? SurveyGizmo? Zoomerang?

We get a lot of questions from people evaluating online survey platforms. And given that there are now more than 50 options available (see partial list at the end of this article), it is a bit confusing. Before you start evaluating options, consider these checklist items: